Shipping policy
Shipping Policy
Do you ship to my country?
We ship all our products worldwide. If you are unable to ship to your country, please send an email to support@saralandry.com.
Shipping Costs:
Shipping costs will be calculated at checkout. These prices do not include customs fees or other taxes.
How long will it take for my order to arrive at my home?
We ship within 24 hours after you have placed your order.
- Europe: DHL Express On Demand Delivery (2-3 days)
- Rest of the world: DHL Express On Demand Delivery (3-4 days)
- Fast Delivery with DHL Express
- Place your order on working days before 5:00 PM, and your order will be shipped the same day with DHL Express using On Demand Delivery (ODD) Service.
The delivery time depends on your country, but your order will be delivered within 1-3 days.
Once your order is shipped, you will receive a new shipping confirmation from DHL EXPRESS.
DHL ODD will inform you by email and/or SMS about the progress of your shipment and the estimated delivery date/time. If this doesn't fit your schedule, you can customize your delivery via DHL ODD and decide how, where, and when the delivery takes place at the time and location that suits you best. DHL ODD gives you maximum flexibility and more control over your delivery.
DHL ON DEMAND DELIVERY offers flexible delivery options:
- Deliver my package on a different day: Scheduled delivery
- Deliver my package to a different address: Alternative delivery to work or family
- Deliver my package to a secure place: Authorize release of shipment
- Deliver my package to a neighbor: Leave the package with your neighbor, reception, or guard
- Deliver my package to a DHL ServicePoint: Hold for pickup (84,000 service points worldwide!)
- Request to store my package: Vacation Hold keeps your package for up to 30 days
DHL ODD gives you complete control, and you'll never miss a delivery again.
Flexible, convenient, and always at the right time!
How can I track my order?
Every shipping option includes track & trace. You will receive the tracking information via email.